This page sets out the basic distance sales terms for orders placed on the Ashwickers online store. Order-specific information on the product, quantity, price, taxes, shipping, delivery and payment is shown to the buyer before the purchase is completed and is recorded together with the order confirmation.
Parties and contact
Seller: Ashwickers. Contact: contact@ashwickers.com, +90 531 649 21 69. The buyer is the person who purchases the product using the information they provided when placing the order.
Order, payment and delivery
The total price and the selected payment method are shown on the payment screen. The order is prepared after payment is confirmed and is sent to the delivery address provided. If force majeure or a supply impediment arises, the buyer will be informed and offered the applicable options.
Withdrawal, returns and defective products
The buyer has the right of withdrawal and the rights relating to defective goods arising from the consumer legislation in force. For the return and exchange steps, you can review the Returns and Exchanges page or contact Ashwickers.
Disputes
Consumers may apply to the competent Consumer Arbitration Committees or Consumer Courts within the monetary limits and the scope of the legislation in force.
