Ashwickers Privacy Policy
Ashwickers Ev Dekorasyon Ürünleri Ticaret Limited Şirketi (“Ashwickers”) operates this store and website, together with all related information, content, features, tools, products and services (“Services”), to provide customers with a carefully designed shopping experience.
Ashwickers uses Shopify’s infrastructure to provide the Services.
This Privacy Policy explains how we collect, use and share your personal data when you visit or use the Services, make a purchase or complete another transaction through the Services, or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy concerning the collection, processing or sharing of your personal data, this Privacy Policy will apply.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used and shared as described below.
Personal Data We Collect or Process
In this Privacy Policy, “personal data” means information that directly identifies you or another person, or that may reasonably be used to identify an individual.
Information that has been anonymised so that an individual can no longer be identified is not considered personal data.
Depending on how you interact with the Services, your country of residence and what applicable law permits or requires, we may collect or process the following categories of personal data, including inferences derived from such data.
Contact Information
- First and last name
- Address
- Billing address
- Shipping address
- Telephone number
- Email address
Financial Information
- Credit card information
- Debit card information
- Financial account numbers
- Payment card information
- Payment method
- Payment confirmation
- Transaction details
- Other payment information
Account Information
- Username
- Password
- Security questions
- Preferences
- Account settings
Transaction Information
- Products you view
- Products you add to your basket
- Products you add to your favourites
- Products you purchase
- Products you return
- Exchange or cancellation transactions
- Previous orders and transaction records
Communications with Us
This includes information you share with us through customer service requests or other communications.
Device Information
- Device information
- Browser information
- Network connection information
- IP address
- Other unique identifiers
Usage Information
This includes information about how you use the Services, including how and when you interact with them and how you navigate through the Services.
Sources of Personal Data
We may collect personal data from the following sources:
- Directly from you when you create an account, visit or use the Services, contact us or otherwise provide personal data,
- Automatically from your device and through cookies or similar technologies when you use the Services or visit our website,
- From service providers that supply technology or process personal data on our behalf,
- From business partners or other third parties.
How We Use Your Personal Data
Depending on how you interact with us and which Services you use, we may use your personal data for the following purposes:
Providing, Personalising and Improving the Services
We may use your personal data to:
- Perform our contract with you,
- Process payments,
- Prepare and deliver orders,
- Remember your preferences and products of interest,
- Send notifications relating to your account,
- Complete purchases, returns, exchanges and other transactions,
- Create, maintain and manage your account,
- Organise shipping and delivery,
- Facilitate returns and exchanges,
- Allow you to submit product reviews,
- Recommend products based on your purchase history and provide a more personalised shopping experience.
We may also use your personal data to improve the Services and make them more relevant to you.
Marketing and Advertising
Where permitted by law or where we have obtained the required consent, we may use your personal data for marketing and promotional purposes, including:
- Sending marketing and promotional communications by email,
- Sending communications by SMS,
- Sending communications by post,
- Displaying advertisements for products and services that may interest you on our Services or other websites.
Advertisements may be personalised according to products you previously purchased, added to your basket or otherwise interacted with through the Services.
Security and Fraud Prevention
We may use your personal data to:
- Verify your account,
- Provide a secure payment and shopping experience,
- Detect, investigate and prevent fraud, illegal activity or malicious use,
- Protect public safety,
- Secure our Services.
If you create an account, you are responsible for maintaining the security of your username, password and other login information. We strongly recommend that you do not share this information with third parties.
Communicating with You
We may use your personal data to:
- Provide customer support,
- Respond to your questions,
- Provide effective service,
- Maintain our commercial relationship with you.
Legal Obligations
We may use your personal data to:
- Comply with applicable legislation,
- Respond to lawful requests from public authorities or law-enforcement bodies,
- Exercise or defend our rights in legal disputes,
- Investigate violations of our Terms of Service or other policies and take necessary action.
Parties with Whom We May Share Personal Data
In certain circumstances and in accordance with this Privacy Policy, we may share your personal data with the following parties.
Shopify and Our Service Providers
Your personal data may be shared with:
- Shopify,
- Information technology service providers,
- Payment service providers,
- Data analytics providers,
- Customer service providers,
- Cloud storage providers,
- Order fulfilment and logistics partners.
Marketing and Business Partners
Where permitted by law, we may share data with business partners to conduct marketing activities and display advertisements.
For example, we may use Shopify’s personalised advertising services to display more relevant advertisements based on your online activity across different websites and Shopify stores.
Our business partners process personal data in accordance with their own privacy policies.
Depending on your country, you may have the right to object to or opt out of the sharing of information for targeted advertising based on your online behaviour.
At Your Request or with Your Consent
We may share personal data with third parties:
- To deliver products to you,
- When you use social-media integrations,
- When you sign in using a social-media account,
- When you provide your explicit consent.
Our Group Companies
Your personal data may be shared with our affiliates or other organisations within the same corporate group, where applicable.
Commercial and Legal Transactions
Your personal data may be shared in connection with a merger, acquisition, restructuring, insolvency or similar commercial transaction, or to:
- Comply with our legal obligations,
- Respond to court orders, search warrants or similar official requests,
- Enforce our Terms of Service,
- Protect our Services, rights and users.
Our Relationship with Shopify
Our Services are provided using Shopify’s infrastructure.
Shopify collects and processes certain personal data when you access and use the Services in order to provide and improve those Services.
Information you provide through the Services may be transferred to Shopify and, where necessary, to third-party service providers located outside your country of residence.
We also use certain advanced Shopify features to protect, grow and improve our business.
As part of these features, Shopify may use personal data obtained from:
- Your interactions with our store,
- Your interactions with other Shopify stores,
- Your activities across the Shopify platform.
Shopify is responsible for processing personal data in connection with these activities.
For further information about how Shopify uses personal data and the rights available to you, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.